Privacy policy

At Suntrap Technologies Jamaica Ltd T/A iTech Lyfe (“Tech Lyfe”), we are committed to safeguarding the privacy and
confidentiality of our customers, employees, and business partners. This Privacy Notice explains how we collect,
use, disclose, and protect personal information, in compliance with the Jamaica Data Protection Act (DPA).

1. What Personal Data Do We Collect?
Personal data refers to information related to an identifiable person. Tech Lyfe collects the following categories of
personal data through its interactions with customers, employees, and partners:
• Contact Information: Name, email, phone number, and address.
• Payment Details: Payment methods, financial information, and transaction records.
• Purchase and Service Data: Purchase history, preferences, and usage details.
• Technical Information: IP address, device details, and website usage data.

2. How Do We Use Personal Data?
Tech Lyfe collects and processes personal data forthe following purposes:
• Service Delivery: To provide, manage, and improve our products and services.
• Account Management: Process transactions, manage customer accounts, and respond to inquiries.
• Communication: To notify you of orders, promotions, and updates about our services.
• Legal Compliance: To meetlegal,regulatory, and contractual obligations.
• Security and Fraud Prevention: To protect against unauthorized access and fraudulent activity.

3. How Do We Share Personal Data?
Tech Lyfe shares personal data only under the following circumstances:
• Service Providers: With third-party providers supporting operations, such as payment processors, logistics
partners, and IT services.
• Legal Obligations: With law enforcement or regulatory authorities, as required by law.
• Business Partners: With affiliates or partners collaborating to deliver services.

4. Data Subject Privacy Rights and Choices
Tech Lyfe respects and upholds the rights of data subjects,these rights include:
• Access their personal data.
• Correct inaccuracies.
• Delete data under certain conditions.
• Restrict processing.
• Objectto processing.

5. Data Security
Tech Lyfe implements robust technical and organizational measures to protect your personal data. These include:
• Encryption and secure access controls.
• Regular security audits.
• Incident response plans for addressing potential data breaches.

6. Retention
Tech Lyfe retains personal data only for as long as necessary to fulfilthe purposes for which it was collected, orto
meet legal, contractual, or regulatory requirements. This involves considering
• User Deletion Requests: We respect requests to delete data unless legal obligations require otherwise.
• Legal and Regulatory Obligations: Certain records must be kept for specified periods (e.g., for audit, tax, or
compliance).
• Ongoing Relationship: We keep data while providing services or until an account is closed.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You
can manage your cookie preferences through your browser settings. For more details, referto our Cookie Policy.

9. Contact Us
If you have questions or wish to exercise your privacy rights, contact us at:
Suntrap Technologies Jamaica Ltd T/A iTech Lyfe
4A Eastwood Park Rd
info@techlyfeja.com
876-649-7298

By using our services you acknowledge and agree to the collection and processing of your personal data as
outlined in this Privacy Notice.